WhatsApp Privacy update Open to answering any queries from govt on privacy policy update

Picture Supply : INDIA TV/FILE

Open to answering any queries from govt on privacy policy update: WhatsApp

WhatsApp says particular person chats protected as customers shun platform Underneath hearth over its latest privacy policy update, WhatsApp on Thursday mentioned it’s open to answering any questions from the federal government on the difficulty and is conscious that the corporate could have to “compete” for customers’ belief with rivals akin to Sign. In an interview to PTI, WhatsApp Head Will Cathcart mentioned the Fb-owned firm stays dedicated to privacy and safety of customers throughout India and can proceed to clarify to customers that their messages are end-to-end encrypted.

Rival messaging platforms akin to Sign and Telegram had seen phenomenal rise in downloads quickly after WhatsApp sought consumer consent to its up to date privacy policy that seeks to share some knowledge with Fb.

“We all know now we have to compete for customers’ belief when it comes to privacy and that is superb for the world. Individuals ought to have selections in how they impart and really feel assured that nobody else can see their chats,” Cathcart mentioned.

Requested if WhatsApp had seen an exodus of customers to rival apps like Sign and Telegram, Cathcart answered in detrimental.

“No. We’re grateful that individuals proceed to use and belief WhatsApp to talk…We expect competitors on privacy is nice as a result of it would assist make apps much more non-public and safe sooner or later,” he added.

The feedback come within the backdrop of a raging debate over WhatsApp’s controversial update in its phrases of service and privacy policy round the way it processes consumer knowledge and companions with Fb to provide integrations throughout the social media big’s merchandise.

Requested if the federal government has sought clarification on the matter, Cathcart mentioned: “We stay obtainable to reply any questions and to clarify our continued dedication to the privacy and safety of customers throughout India.”

READ MORE: Govt analyzing WhatsApp’s consumer policy adjustments amid privacy debate

In accordance to sources, the federal government is analyzing and evaluating the latest privacy policy update introduced by WhatsApp and discussions are on inside the IT Ministry over the implications of the latest transfer by the messaging platform.

In previous years, WhatsApp has drawn flak from the federal government over misuse of the platform for the unfold of misinformation. Since then, the Fb-owned firm has taken a variety of steps to curb the unfold of hate messages.


 

Cathcart additionally famous that WhatsApp may even proceed to “clarify” to individuals and its companions how the platform protects the privacy and safety of individuals’s private messages.

 

He asserted that neither WhatsApp nor Fb can learn customers’ messages or hear their calls with others on the messaging platform. He additionally clarified that the adjustments won’t influence WhatsApp Funds as that has a separate privacy policy governing it.

WhatsApp had knowledgeable customers in regards to the adjustments in its phrases of service and public policy, by way of an in-app notification final week. Customers have until February 8 to agree to the brand new phrases so as to proceed utilizing the platform.

This led to a consumer backlash and triggered memes on the web over WhatsApp’s alleged sharing of consumer data with Fb. Many customers have additionally began shifting to rival platforms, and apps like Telegram and Sign have seen hundreds of thousands of downloads globally within the speedy aftermath of the occasion.

Cathcart argued that “some apps declare to have end-to-end encryption for group chats, and do no such factor”. He emphasised that WhatsApp’s policy update doesn’t have an effect on the privacy of messages with pals or household in any means.

“We’re not protecting logs of who everybody in India is texting or calling. We don’t share your contacts with Fb or the opposite apps Fb provides….You possibly can obtain your account data proper from WhatsApp to see for your self the restricted knowledge we accumulate,” he added.

As a substitute, this update consists of adjustments associated to messaging a enterprise on WhatsApp, which is optionally available, and supplies additional transparency about how knowledge is collected and used, he mentioned.

“This has change into all of the extra vital during the last 12 months with individuals needing to conduct commerce remotely,” Cathcart mentioned including that WhatsApp works with Fb to assist hundreds of thousands of micro companies round India.

Cathcart additional acknowledged that the corporate is constructing new methods within the close to time period for individuals to store on WhatsApp for companies to handle and reply to messages.

“When launched, this might be obtainable to all, however it will likely be individuals’s alternative whether or not or not to select to accomplish that,” he mentioned.

READ MORE: WhatsApp says particular person chats protected as customers shun platform

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